About Us

Online Stores Inc is a member of the Better Business Bureau. We aim to work to the highest standards of online business practice. This includes providing quality products at low prices, fast shipment of orders, good customer communication, and full investigation and rectification of any complaints. Click on the BBB image for verification.

Please feel free to email or call us with your questions, or if you would like help in selecting the product which is best for your needs. Our customer service department will be pleased to help you in any way they can.
Phone: 1-877-734-2458
E-mail: sales@onlinestores.com

We respect your privacy. Click here to view our privacy policy.

HOURS OF OPERATION ARE 8:00 AM TO 7:00 PM EST, MONDAY - FRIDAY.
The hours in Customer Service will switch to Summer hours beginning Tues. July 6th.
Monday - Thursday 8am - 6pm EST. Friday 8am - 5pm EST

ORDERS PLACED AFTER 2:00 PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY. THIS INCLUDES 3 DAY, 2ND DAY, AND NEXT DAY AIR SHIPMENTS. (Effective 03/09/2007)

SALES TAX
We do not charge sales tax on any orders, except for shipments to the state of PA. PA does not charge sales tax on clothing. All shipping charges are taxable.

REFUND AND RETURN POLICY
Safety Gear: Return UN-OPENED/UN-USED item(s) within 14 days of receipt for full refund LESS shipping/handling fees.

OPENED MERCHANDISE: There is a 15% re-stock fee on opened merchandise (safety glass packages or anything that is in a sealed plastic bag) regardless of when it is returned.

APPAREL, EAR PROTECTION, GLOVES, FOOTWEAR & ACCESSORIES All apparel and accessories item(s) must be un-worn and/or un-used.

CUSTOM ORDERS: Custom orders, such as hard hats, are non-refundable/non-returnable.

SPECIAL ORDERS: Special orders, that is items which we do not normally carry in invemtory, are non-refundable/non-returnable.

SHIPPING/HANDLING FEES: Non-refundable.

RE-STOCK FEE: We do not charge a restock fee on UN-OPENED/UN-USED merchandise if you return the goods within 14 days. We charge a 15% restock fee if you return UN-OPENED/UN-USED merchandise after 14 days.

DiscountSafetyGear.com
Online Stores, Inc.
1000 Westinghouse Drive
New Stanton, PA 15672
Phone: 1-877-734-2458
E-mail: sales@onlinestores.com
sales@onlinestores.com

Wholesale and Bulk Orders
We can supply large quanties of all products within a few days. Please email us for latest prices and availablity.

Ordering
Use our Easy Secure Online Shopping Cart.... We carry all Major Credit Cards...... Or order by Phone call 724 925 5600, Mail: send Money Order to: Online Stores, Inc., 1000 Westinghouse Drive, New Stanton, PA 15672....We Ship USPS priority and first class mail and UPS.

Purchase Orders
We accept purchase orders from corporations, government, schools and other institutions. The minimum order is $50.00. Please note that free shipping offers do not apply to purchase orders. For more information about purchase orders please visit our customer service page. Purchase order information.

Questions? Email us at sales@onlinestores.com